Outlook on Desktop

Create a New Folder

  1. In the Navigation Pane (left-most window), right-click on your email account title (or any folder you wish to create a new folder under).
  2. In the pop-up menu, click New Folder.
  3. A blank field will appear. Type the name you wish to give the new folder into the blank field and press Enter.

Move Emails to Folder

  1. To move messages to the new folder you can drag and drop the message, or right-click, select move and then designate the folder you wish the message to be moved to.
  2. If you would like to move multiple messages, select the first message of the range, press and hold the Shift key on the keyboard, and then click on the last message of the range.
  3. The entire range will then become selected. You can then drag he entire range to a new folder.
  4. You can also press Ctrl+a which will select all items within a folder.

Note: Moving a very large number of items could take hours! It may be easier to move multiple smaller ranges rather than all of the messages at once.)

Outlook on the Web (Office 365)

Create a New Folder

  1. Click the + button next to your name or right-click the folder you would like to create a subfolder in.
  2. An empty box will appear at the bottom of your folders where you can type a name for the new folder.

Help and Support

Faculty and Staff
Campus Technology Services
2nd Floor Unistructure - Rotunda

Walk-in, Email and Phone Support

Fall and Spring (semester hours)
Mon - Fri
8:30 am - 4:30 pm

Winter and Summer
Mon - Fri
8:30 am - 4 pm

Please email or phone to make appointment:

(401) 232-6111

Laptop Central
Bello Center

Appointment, Email and Phone Support

Fall and Spring (semester hours)
Mon - Thu
10 am - 7 pm

10 am - 4:30 pm

12 pm - 6 pm

Winter and Summer
Mon - Fri
10 am - 4 pm

(401) 232-6550