This document describes how to use the Report Message add-in to report suspicious messages to our system administrators and Microsoft. The following descriptions of suspicious email types is taken from Microsoft's help page.

What's Junk email?

Junk email messages are typically referred to as spam. These are messages that you don't want to receive that may be advertising products you don't use or find offensive. If you choose the Junk option, a copy of the message may be sent to Microsoft to help update our spam filters, and the message will be moved from your Inbox to your Junk Email folder. 

What's phishing?

Phishing is the practice of luring you into disclosing personal information, such as bank account numbers and passwords. Often phishing messages look legitimate, but have deceptive links that actually open fake websites. If you select Phishing, a copy of your message may be sent to Microsoft to help update our filters, and the message will be moved from your Inbox to your Junk Email folder. 

What's a legitimate email?

If you know the sender and you're expecting the message, or if you receive a message that's mistakenly marked as junk, you can use the Report Message add-in to mark the message as Not Junk. This will move the message from the Junk Email folder back to your Inbox. 

Report suspicious email in Outlook on the web

Follow these steps if you're using Outlook in your web browser (e.g., Microsoft Edge, Google Chrome, etc.).

  1. Click on an email to view the message
  2. Click on More actions ellipses (3 dots) on the top-right corner of the reading pane



  3. Hover over Report Message



  4. Click on Junk or Phishing in the popup menu that appears


Report suspicious emails in Outlook for Windows and Mac

Follow these steps if you're using the desktop application on a Windows or Mac computer.

  1. Click on an email to view the message
  2. On Windows, click on the Report Message button located under Home in the top menu



    On Mac, click on the More Options ellipses (3 dots)



  3. Click on Junk or Phishing in the popup menu that appears

Report suspicious emails using Outlook for iOS and Android

Android

  1. Tap on an email to view the message
  2. Tap on More actions ellipses (3 dots) on the top-right corner of the message



  3. Tap and hold the top of the menu that appears and swipe up



  4. Tap on Report Message



  5. Tap on Report as phishing or Report as junk

iOS

  1. Tap on an email to view the message
  2. Tap on More options ellipses (3 dots) on the top-right corner of the message



  3. Tap on Report Message



  4. Tap on Report as phishing or Report as junk