Post Graduation Support
Your Bryant email address will be disabled 6 months after you graduate. If you have this address linked to any personal accounts (e.g. social media, bank, etc.), you must update them with another account or you risk being locked out when your Bryant account is disabled.
Your Bryant email account will be disabled approximately 6 months after your graduation date. Bryant alumni are able to create a Bryant Alumni email by following the steps in our YouTube video or contacting Laptop Central.
Laptop Central will provide reimage with data backup services for alumni whenever possible for software issues they encounter after graduation. For those alumni who do not live close to campus, you are welcome to mail in your hard drive to us for this service. Be sure to include a prepaid shipping label or return postage to a valid mailing address should you do so, however. The cost for USPS Priority Mail is approximately $15.00.
Your Bryant issued laptop comes with a three year warranty (less the battery, which has a one year warranty), and can be serviced by Laptop Central or directly through the manufacturer for hardware repairs. As your laptop's warranty begins in July of your junior year, the typical Bryant graduate will be eligible for warranty service until the July following their senior year.
If you have a Lenovo laptop you may call them directly at 1-800-IBM-SERV for hardware service. After a brief conversation with a technician who will attempt to categorize your problem, Lenovo will provide you with instructions on how to ship your laptop via the pre-paid package they will provide, and a timeframe on when to expect its return.
Lenovo is unable to provide software repair or virus removal for your laptop. You are responsible for all data backup prior to shipping your laptop for service.
As of July 2009, Bryant-issued laptops no longer have anti-theft software preinstalled.