About

Academic Computing and Media Services provides computer and audio-visual technology planning, budgeting and support for all teaching and learning environments. The department is comprised of two functional groups - Academic Computing and Media Services.

Academic Computing

Key Services

• Computer Labs
• Virtual Desktops

Media Services

Key Services

• Audio/Video Equipment
• Event Support

Campus Technology Services (CTS)  acts as the one-stop center for all questions, concerns, and issues related to Bryant’s technology services. CTS provides this support to Bryant faculty and staff. Students are supported by the CTS Laptop Central group.

Key Services

• Administrative Computing
• Student Laptops

The Information Security Office (ISO) serves as the University's resource for guidance on information security compliance with information-related laws, regulations and policies.

Key Services

• Security Awareness Training
• Security Incident Response

Infrastructure Services encompasses the efforts of 3 functional groups - Infrastructure Systems, Network Operations and Telecommunication Services.

Infrastructure Systems manages data center operations, including all server related services like backups and recovery. Additionally, staff manage access to Bryant's primary authentication systems.

Key Services

• Bryant Account
• Directory Services

Network Operations manages the design, building and maintenance of Bryant's network infrastructure, including all related access and security features.

Key Services

• Wireless Network Access
• Virtual Private Network (VPN)

Telecommunication Services manages Bryant's unified communications system which include telephony features like voice, presence and conferencing.

Key Services

• Telephones
• Television

University Business Systems provides support for Bryant's ERP system, including the management of data interfaces between that system and other applications and services. The department works closely with administrative departments to develop custom solutions to meet business needs.

Key Services

• Banner Self-Service
• Banner for Administrators

Web and Integration Services is primarily tasked with management and support of the University's enterprise content management systems. The department also manages development for various web applications and coordinates with other departments to ensure interoperability between systems, including those depending on single-sign on, DNS and other services.

Key Services

• Content Management Systems
• Authentication Services