What happened to helpdesk.bryant.edu? Where do I find that link that was on the laptop.bryant.edu site? The answer to these and other questions we've been getting due to the launch of the new Information Services site can be found below.

It's 1:00 AM! Where can I get help?

Follow the procedure in the After Hours Support Policy.

What happened to helpdesk.bryant.edu?

All existing Information Services sites have been migrated to is.bryant.edu. All of the pages and links on helpdesk.bryant.edu now live on this site.

Most of the information from helpdesk.bryant.edu can be found on these service pages:

Popular Links from helpdesk.bryant.edu

What happened to laptop.bryant.edu?

All existing Information Services sites have been migrated to is.bryant.edu. All of the pages and links on laptop.bryant.edu now live on this site.

Most of the information from laptop.bryant.edu can be found on these service pages:

Popular Links from laptop.bryant.edu

What happened to infosec.bryant.edu?

All existing Information Services sites have been migrated to is.bryant.edu. All of the pages and links on infosec.bryant.edu now live on this site.

The entire infosec.bryant.edu site can be found here:

Popular Links from infosec.bryant.edu

What happened to telecom.bryant.edu?

All existing Information Services sites have been migrated to is.bryant.edu. All of the pages and links on telecom.bryant.edu now live on this site.

Most of the information from telecom.bryant.edu can be found on these service pages:

Popular Links from telecom.bryant.edu

Where did the Account Generation Form go?

Use this link: Account Generation Form

Additionally, a link can be found on the Bryant Account service page under Request New Faculty, Staff and sponsored accounts.

Where can I find the A/V site?

All existing Information Services sites have been migrated to is.bryant.edu. All of the pages related to A/V (Media Services) now live on this site.

Most of the information about Media Services (A/V) can be found on these service pages:

Where are the pages about Classlabs?

All existing Information Services sites have been migrated to is.bryant.edu. All of the pages related to Classlabs (Academic Computing) now live on this site.

Most of the information about Academic Computing (Classlabs) can be found on these service pages:

I can't find any information about resetting my password. Where should I look?

Your Bryant Account password is used to login to most systems and services. Links to reset.bryant.edu as well as how-tos on managing your account and password can be found on the Bryant Account service page.

What happened to the Banner access request forms?

You'll find links to these forms under the Request section of the Banner for Administrators service page.

Where can I sign up for the Emergency Messaging Service?

You'll find everything you need to know, including a how-to article, on the Emergency Alerts service page.

Where did all of the Office 365 training information go?

You'll find everything you need to know, including a how-to articles and links to Microsoft's training site, on the Emergency Alerts service page.

There was so much info about wi-fi access on the old sites. Where did it go?

All information, including links to how-tos, can be found on the Wireless Network Access service page.

How do I report wireless being out in my area?

There is a prominent link to report a service outage at the top of the Wireless Network Access service page.

I need the VPN client download. Where is it?

You'll find the link on the Virtual Private Network (VPN) service page.

How do I use the secure email service?

Take a look at How to Use Secure Email.

How do I setup multi-factor when using VPN service?

How do I find the policy for computer and technology purchases?